1. Information We Collect

When you use our website or services, we may collect the following types of personal data:

Personal Information such as your name, phone number, and email address when you fill out our forms or contact us through WhatsApp or phone.
Health Informationthat you may voluntarily share during initial consultation or inquiries about services.
Technical Dataincluding your IP address, browser type, pages visited, and other analytics data through tools like Google Analytics..

2. How We Use Your Information

We use your information for purposes including:

To respond to your inquiries and provide requested physiotherapy services.
To confirm appointments or send reminders or follow-up information.
To personalize your experience and improve our website content and functionality.
To comply with legal obligations or medical recordkeeping requirements.

We do not use your information for unsolicited marketing.

3. Data Protection

We take reasonable precautions to protect your data against unauthorized access, misuse, or loss. This includes using secure hosting and regularly reviewing our security practices.

However, no digital platform is 100% secure. By using our site, you understand and accept this risk.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information. We only share it in the following cases:

With trusted service providers (e.g., website hosting or analytics platforms) who help us operate our services and agree to confidentiality.
When legally required, such as in response to a court order or regulatory request.
To protect the health and safety of patients, staff, or the public in emergency situations.

5. Cookies

Our website may use cookies and tracking tools to improve user experience and understand site performance. You can disable cookies in your browser settings at any time, though some features may not work as intended without them.

6. Your Rights

As a user, you have the right to:

Access the personal data we have about you.
Request corrections or updates to incorrect or outdated information.
Ask us to delete your data (subject to applicable legal and medical recordkeeping obligations).
Withdraw any consent you’ve previously given us, at any time.

To exercise any of these rights, contact us via the details below.

8. Contact

If you have questions about this Privacy Policy or how your data is handled, contact us: